There are many ways to measure the success of retailers. Same store sales - comparing monthly sales to the same month from the previous year- is one common approach. Another method, which I employed this weekend, is to actually go to the stores to get a better sense of their success. Seeing whether stores are crowded, or have long checkout lines, are obvious ways to gauge success. The only store I saw with these indicators of success was Williams-Sonoma, the high-end cooking retailer. Many others that I visited, including a Hallmark Store, Gap, Bed Bath and Beyond, Gymboree, and Ann Taylor hardly had any other customers. A few of these retailers were advertising 25% off of everything in the store.
As if a lack of customers and slashed prices weren’t enough to tell you that many retailers were struggling, I saw a less tangible indication at the Baby Gap: they still had gift boxes available. Normally gift boxes run out much earlier in the Christmas shopping season. It seemed as though the cashiers were trying to reduce their large supply of boxes, offering multiple for single item sales.
With terrible economic news being reported on a regular basis, it’s no surprise that retailers are going to struggle this Christmas. What I saw this weekend makes me think that things may be even worse for them than other, more traditional, indicators might suggest.
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March 6th, 2009 at 10:50 am
Yeah, the only lines people see nowadays at retail stores are those waiting for a job position or job interview.